The Costly Addiction to Amazon
12 of #100DaysToOffload
I am sure the independent delivery drivers for Amazon shake their heads in bewilderment when they see my address.
I shake my head when I see another delivery driver.
Although I was a regular user of Amazon pre-COVID, the pandemic has catapulted my use to new levels.
Tonight I had another reminder of why.
Because the mini soundbar from JVC was £10 cheaper at Curries PC World, I drove 11 miles to the store after work. As I had used the click and collect option, I thought I would be in and out quickly.
I queued while a member of staff helped a slow person complete some forms, then a Mr Angry and his son made some complaint about an incorrect order. When it was my turn, I found out I had been in the wrong queue.
The staff looked tired, and nobody smiled. And the retail sector wonders why footfall is down.
Considering fuel for the car, effort, and time, I should have gone to #Amazon.
The arrival of my monthly credit card statement reminds me of just how often I use the retail giant.
I can't stop solving problems with Amazon's help. If I encounter an issue, I check out Amazon, and there I can buy the solution.
No more wandering around streets, looking in one shop or another, looking shifty because a shop assistant wonders, “wasn't he here yesterday?”
Solving problems is expensive.
When shopping involved walking the streets, one week after another, it took time. And taking time means spreading the cost.
Now all you have to do is search on Amazon, and ta-da, “that's what I'm looking for”.
From my credit card, the last four months spend with Amazon amounted to £236, £379, £156 and £230. I didn't dare to go back further.
The products include a TV mounting bracket, printer ink, tuna fish for my darling cats, kitchen utensils, door stoppers, gardening gloves, flash memory, smart-home technology, and a new camera lens.
What shop in the world can you buy all these from and at a cheaper than high street price?
My only concern is for the staff who work for Amazon.
I don't care if Jeff Bezos is a billionaire, or if he had an affair, split from his wife, etc. Bezos' life is none of my concern.
But what I do care about is how the trillion-dollar company treats its employees.
Should I and millions like me abandon the firm? If we did, wouldn't job losses follow?
I'm grateful Amazon kept supplies coming when other providers closed during the initial pandemic surge; and what will be left on our high street when the second COVID surge does its worst?
The brutal truth is, we are witnessing the end of high street shopping and the birth of the virtual on-line alternative.
Our loss or our gain?